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	1.	No cover image available No cover image available पुस्तकालय में संदर्भ सेवा द्वारकाप्रसाद शास्त्री by शास्त्री, द्वारकाप्रसाद Material type: Text; Format: print Language: Hindi Publication details: वाराणसी हिन्दी प्रचारक पुस्तकालय 1960 Availability: Items available for loan: Indira Gandhi National Centre for the Arts (1)Call number: 025.52 SHA. Add to cart (remove)

	2.	Digital reference services edited by Bill Katz by Katz, Bill, ed Material type: Text; Format: print Publication details: New York Haworth Information Press 2002 Availability: Items available for loan: Indira Gandhi National Centre for the Arts (1)Call number: 025.52 DIG. Add to cart (remove)

	3.	No cover image available No cover image available Grogan's case studies in reference work Denis Grogan by Grogan, Denis Material type: Text Publication details: London Clive Bingley 1987 Availability: Items available for loan: Indira Gandhi National Centre for the Arts (6)Call number: 025.52 GRO, ... Add to cart (remove)

	4.	Online reference and information retrieval Roger C. Palmer by Palmer, Roger C Series: Library Science text series Edition: 2nd ed. Material type: Text; Format: print Publication details: Colorado Libraries Unlimited 1987 Availability: Items available for loan: Indira Gandhi National Centre for the Arts (1)Call number: 025.524 PAL. Add to cart (remove)

	5.	Reference and information services an introduction edited by Richard E. Bopp and Linda C. Smith by Boop, Richard E.,ed Smith, Linda C.,ed Edition: 3rd, ed. Material type: Article Publication details: Englewood : Division of greenwood Publishing Group, 2001 Availability: Items available for loan: Indira Gandhi National Centre for the Arts (1)Call number: 025.52 REF. Add to cart (remove)

	6.	Reference and information services in the 21th century an introduction Kay Ann Cassell and Uma Hiremath by Cassell, Kay Ann Hiremath, Uma Material type: Text; Format: print ; Audience: General; Publication details: London Facet Publishing 2006 Availability: Items available for loan: Indira Gandhi National Centre for the Arts (1)Call number: 025.52 CAS. Add to cart (remove)

	7.	The Virtual reference handbook interview and information delivery techniques for the chat and E-mail environments Diane K. Kovacs by Diane K. Kovacs Material type: Text; Format: print ; Audience: General; Publication details: London Facet Publishing c 2007 Availability: Items available for loan: Indira Gandhi National Centre for the Arts (1)Call number: 025.2 KOV. Add to cart (remove)

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