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The Virtual reference handbook

Diane K. Kovacs

The Virtual reference handbook interview and information delivery techniques for the chat and E-mail environments Diane K. Kovacs - London Facet Publishing c 2007 - xiii, 132p. 22cm

Includes index

ISBN: 9781856046268

Subjects--Topical Terms:
Electronic reference services (Libraries)--Handbooks, manuals, etc
Libraries--Electronic information resources--Special collections
Electronic reference services (Libraries)--Computer programs
Acquisitions (Libraries)--Automation

Dewey Class. No.: 025.2 / KOV

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Indira Gandhi National Centre for the ArtsOnline Public Access Catalog

The Virtual reference handbook

Indira Gandhi National Centre for the Arts
Online Public Access Catalog